May 06, 2015
Accenture Duck Creek Enhances Delivery Alliance Partner Program Through Field Testing and Training to Offer Insurers Faster, Easier Software Deployment
NEW YORK; May 6, 2015 – Accenture (NYSE: ACN) Duck Creek completed a new software delivery initiative with three members of its Delivery Partner Program. The pre-release initiative provided unprecedented access to the Duck Creek platform in order to expand the scope of quality assurance testing, including training opportunities. It enabled delivery partners Discoverture Solutions, a Mindtree company, Syntel and TCube Solutions to create project accelerators that will help fast-track deployment of Accenture Duck Creek software so that property and casualty insurance clients can more quickly see a return on their investment.
“Our alliances with these three companies continues to extend value to our services and our clients,” said Bill Bond, Global Technology and Engineering Lead, Accenture Duck Creek. “We appreciate their commitment to learning about and working with our software over the past few months and believe that our clients will continue to benefit from the enhancements provided by our valued delivery partners.”
Introduced in October 2014, the pre-release initiative allowed these companies to work with the upgraded technology within all three components of the Accenture Duck Creek Suite—policy, billing and claims. This included training, readiness, installation, and testing phases. More than 50 individuals participated, conducting hundreds of tests. The program augments the skills and knowledge of the delivery partners already implementing Duck Creek software, and provides superior service when implementing all features and functionalities within the suite.
“Accenture Duck Creek continues to enhance its Delivery Partner Program with new initiatives that provide real value and always with the client’s satisfaction top of mind,” said Anil Jain, Insurance Business Unit Head, Syntel. “The pre-release initiative enables Syntel to be prepared to assist clients with upgrades as soon as the new release is announced.”
Steve Addair, president, Discoverture Solutions, noted that “one of the key aspects of this initiative has been the deepening of our relationship with the Duck Creek engineering team. Their drive to deliver the highest quality solution in our industry is infectious.”
Sam McGuckin, CEO, TCube Solutions concurs that the early access to the full suite prior to general availability “gave us the opportunity to ready our technology and project accelerators, which enhances the ROI of our clients’ software system investment. We now have the hands-on experience needed to implement Duck Creek’s latest software suite effectively and efficiently.”
The test and learn sessions also provided the opportunity to conduct additional quality assessments that validated the latest software and documentation prior to the public launch.
Current clients can leverage the experience and services provided through the Duck Creek Global Alliance Partner Program, which includes providers that offer complementary software and data services, systems infrastructure software and hardware, and configuration and integration accelerators to extend the reach and enhance the capabilities of the Accenture Duck Creek Suite.
Accenture is a global management consulting, technology services and outsourcing company, with approximately 323,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$30.0 billion for the fiscal year ended Aug. 31, 2014. Its home page is www.accenture.com.
Accenture Duck Creek is a software suite offering comprehensive, full-featured property & casualty insurance software and SaaS solutions. Its configurable solutions are designed to work as a full end-to-end suite or as individual standalone components that adapt quickly and seamlessly to handle the unique needs of insurers of all sizes. Duck Creek software enables carriers to make better decisions in a real-time environment, streamline operations and improve their level of customer service. For more information, visit www.accenture.com/duckcreek.
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