Under the terms of the agreement, Henkel will outsource to Accenture its application development and maintenance activities, including all SAP applications, business intelligence solutions, customer relationship management programs and Web applications. The program is designed to provide Henkel with a more proactive information technology function, enabling the company to reduce technology costs, improve customer service levels, and better anticipate and meet future business demands.
Accenture will deliver the services through its Global Delivery Network using one of its delivery centers in Bangalore, India.
“We are delighted to have reached a solution with Accenture that is based on state-of-the-art technologies and work methods and allows us to satisfy the demands of our IT users even more efficiently and cost-effectively,” said Dr. Peter Wroblowski, Chief Information Officer (CIO) at Henkel.
Mathias Metzger, a senior executive with Accenture’s Consumer Goods & Services practice, said, “Accenture’s role in supporting Henkel’s development as a business will be to deliver streamlined and responsive IT services. This engagement is designed to help Henkel achieve further growth and greater competitiveness by providing technology services that enable the company to deliver improved service to suppliers, retailers and consumers.”
Learn more about Accenture’s application development services and listen to the podcast or download the pdf to learn more about the costs and complexities of managing multiple application development and maintenance suppliers.
Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. With approximately 177,000 people serving clients in more than 120 countries, the company generated net revenues of US$23.39 billion for the fiscal year ended Aug. 31, 2008. Its home page is www.accenture.com.
+44 207 844 0440
+44 207 844 2055