Accenture Helps Avianca Design and Launch a Travel-Experience Chatbot for Its 28 Million Customers

BOGOTA, Colombia; Feb, 24, 2017 – Accenture (NYSE: ACN) has helped Avianca Holdings SA (NYSE: AVH), the national airline for Colombia, develop a chatbot to enhance the airline’s digital customer experience by providing travelers with a range of helpful travel-related services and real-time information.

CSPs Risk Losing Customers to Global Digital Giants, Accenture Survey Finds

NEW YORK; Feb. 24, 2017 – Accenture’s Dynamic Digital Consumers Survey revealed that if a global digital giant such as Google or Amazon launched an offer comparable to their mobile operator, 44 percent of respondents would leave their provider, forming a gloomy outlook for Communications Service Providers (CSPs).

Accenture Opens Innovation Hub in Houston

HOUSTON; Feb. 22, 2017 – Accenture (NYSE: ACN) today opened a new innovation hub in Houston as part of the company’s accelerated innovation investment in the U.S. The innovation hub is designed to help clients grow, compete and transform in the digital economy. Houston is the first of 10 new hubs that Accenture will establish as part of a nationwide initiative, which includes a $1.4 billion investment in training and the hiring of 15,000 new employees over the next four years. 

Accenture Launches the Intelligent Patient Service Exchange to Help Life Sciences Companies Integrate Technology Solutions into Their Patient Services Programs

NEW YORK; Feb. 21, 2017 – Accenture (NYSE: ACN) has launched the Intelligent Patient Service Exchange, a digital marketplace of third-party technology solutions available to life sciences companies to enhance patient support and improve the overall patient treatment experience. 

Accenture Positioned as a Leader in Gartner Magic Quadrant for CRM and Customer Experience Implementation Services Worldwide

NEW YORK; Feb. 21, 2017 – Accenture is positioned in the “Leaders” quadrant of independent analyst firm Gartner Inc.’s recent report, Magic Quadrant for CRM and Customer Experience (CX) Implementation Services, Worldwide1. The report marks Accenture’s tenth consecutive time as Leader, a position achieved every year since the inception of the report.

Accenture Positioned as a Leader in Latest IDC MarketScape Report for Service Providers to Utilities Companies in EMEA

NEW YORK; Feb. 21, 2017 – Accenture (NYSE: ACN) has been positioned as a leader in the IDC MarketScape: Service Providers for EMEA Utilities 2017 Vendor Assessment1. Accenture was recognized for several strengths in serving utilities clients, including mastering the technology services industry's evolution from providing IT services and outsourcing to offering platforms, as well as the digital intensity of its engagements.

One in Four US Consumers Have Had Their Healthcare Data Breached, Accenture Survey Reveals

ORLANDO, Fla.; Feb.20, 2017 – One in four U.S. consumers (26 percent) have had their personal medical information stolen from technology systems, according to results of a survey from Accenture (NYSE: ACN) released today at HIMSS2017 in Orlando.

Accenture Announces Intent to Acquire Digital Agency SinnerSchrader AG to Drive Expansion of Accenture Interactive in Germany

KRONBERG i. Ts and HAMBURG, Feb. 20, 2017Accenture (NYSE: ACN) has announced its intent to acquire SinnerSchrader AG, one of the leading digital agencies in Germany. The acquisition will strengthen and expand the capabilities of Accenture’s digital agency, Accenture Interactive, to provide customer experience services to clients in Germany. The two companies welcome the planned acquisition as a great opportunity for their clients and employees. 

Accenture is Accelerating Innovation Investment in the U.S.

NEW YORK; Feb. 17, 2017 – By the end of 2020, Accenture will open 10 new innovation hubs in key cities in the U.S. and expand its regional network of technology delivery centers. Additionally, Accenture will invest $1.4 billion in training to ensure its people have leading-edge capabilities to serve its clients, while creating 15,000 highly skilled new jobs in the U.S.

Citizen Satisfaction with Digital Government Services Doubles in Two Years, Accenture Report Shows

NEW YORK; Feb.16, 2017 – While U.S. citizens’ expectations for digital government increased by more than 15 percent over the past two years, their level of satisfaction with digital services available from government more than doubled over the same period, according to findings of an Accenture (NYSE: ACN) survey.