March 18, 2002

Michigan Department of Treasury Teams with Accenture to Launch Customer Call Center

With a simple toll-free telephone call, Michigan taxpayers now can reach a centralized customer call center to obtain answers to their questions about business and individual income tax laws, rules and regulations. The Michigan Department of Treasury and Accenture launched this customer call center, which is supported by 80 trained customer service representatives and staff.
March 18, 2002

Thomas Cook Selects Accenture to Create Shared Services Centre for the Travel Company’s Finance and IT Functions

Accenture and Thomas Cook U.K. announced the two companies are working together to create a shared services centre to manage finance and IT for the travel company’s business in the U.K.
March 18, 2002

FT Knowledge, Indeliq, Accenture to Form Alliance for Corporate Learning

FT Knowledge, Indeliq and Accenture announced that they have formed an alliance to bring together the best in educational content, eLearning products, and corporate learning services.
March 14, 2002

Accenture Announces Senior Executive Appointments

Accenture announced several senior executive appointments that will enhance the execution of the company’s strategy and the effectiveness of its operating model, providing clients with advanced business solutions.
March 12, 2002

Accenture Survey Shows “War For Talent” Continues, Layoffs Ending In 2002

Despite widespread workforce reductions in the United States during the last several months, the “war for talent” continues, with leadership and management leading senior executives’ lists of the most-sought-after skills according a survey of FORTUNE 1000 companies released by Accenture.
March 07, 2002

Asia Defiantly Embraces eCommerce

Despite the recent global economic downturn and still recovering from the dotcom aftermath, eCommerce continues to defy its skeptics and prove itself a potential source of opportunities with plenty to offer Asian countries, according to an Accenture study on the state of eCommerce in this region.
February 27, 2002

Accenture Releases Global Study on Outsourcing Government Services to Private Sector

Commonly used as a blunt tool to wring costs out of “non-core” government functions, outsourcing is finally beginning to be explored as a way to transform the culture and effectiveness of government workplaces – and not necessarily with a transfer of jobs to the private sector, according to a new international study released by Accenture.